PRIVACY POLICY:

Effective Date: January 1, 2026

Welcome to AIpureH2o’s (“AIpureH2o,” “we,” “us,” or “our”) Privacy Policy. This Privacy Policy describes how AIpureH2o collects, uses, and discloses information about individuals who use our website, www.aipureh2o.com, and our mobile apps or other services where we may collect Personal Information (collectively, “Services”). For certain Services, we may provide additional notices about our privacy practices. When applicable, please read those additional privacy disclosures to understand how they apply to you.

This Privacy Notice should be read in conjunction with AIpureH2o’s Terms and Conditions, and any other policy, agreement, or terms which may affect your relationship with us. Please read this Privacy Policy and the Terms and Conditions carefully before using our Services. By using our Services or otherwise providing Personal Information to us, you agree to our Terms and Conditions and consent to the collection, use, communication, disclosure, and processing of your Personal Information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

PERSONAL INFORMATION WE COLLECT

“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.

We may collect the following Personal Information about you:

Contact Information and Identifiers, including real name, account name, username, IP address, email address, and phone number.
Commercial Information, including purchase, payment, and billing information; records of products or services purchased; and purchasing histories.
Internet or Other Electronic Network Activity, including browsing history, search history, and information on your interaction with our website or application logs.
Geolocation Data, including physical location based on information you provide directly or inferred from your IP address.
Communications with Us, including the contents of your communications via phone, email, text message, or chat (such as survey responses and product reviews).

WHY WE COLLECT PERSONAL INFORMATION

AIpureH2o may use your Personal Information for purposes including:

Providing Our Products and Services, including processing orders, transactions, and payments.
Identifying You, including confirming your identity to process a transaction.
Communicating with You, including contacting you about your orders, updates to our terms, and providing customer support.
Conducting Analytics, to understand and improve our Services, products, and marketing.
Securing our Services, including detecting, investigating, and preventing fraud or malicious activities.
Managing Legal Obligations, including complying with regulatory requirements and protecting our rights.

HOW WE COLLECT PERSONAL INFORMATION

We collect information through various means:

Information You Provide: When you register an account, subscribe to notifications, or obtain technical support.
Information Collected Automatically: We use cookies and tracking technologies to obtain “Usage Information” (IP address, browser type, length of visit) to optimize your experience and for ad targeting.
Information Collected from Generative AI Services: If you interact with our AI Chatbot, you are interacting with AIpureH2o’s Generative AI platform and not a live person. Do not provide confidential or proprietary information when using the Chatbot.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your Personal Information:

Within our group of companies and affiliates (including Topped Off LLC).
With vendors and business providers who help us process payments, ship products, and manage our website.
With advertising partners for the purposes of ad targeting and remarketing.
For legal and compliance purposes, such as responding to a court order or protecting our property.

YOUR CHOICES ABOUT TRACKING AND COMMUNICATIONS

Cookies: You may generally disable cookies via your browser settings, though some features of our Services may not function properly.
Email: You may unsubscribe from marketing emails by clicking the “unsubscribe” link in any commercial email we send.
Text Messages: You may opt out of text alerts at any time by following the instructions in the message.

SECURITY AND DATA RETENTION

We take commercially reasonable measures to protect Personal Information from loss or unauthorized access. We store your Personal Information for no longer than is necessary to perform our obligations or as required by applicable law.

U.S. STATE PRIVACY NOTICE

Residents of certain states (including California) may have additional rights, including:

Right to Know/Access: The right to request what personal information we have collected.
Right to Delete: The right to request that we delete your personal information.
Right to Opt-Out of Sales: To opt out of the “sale” or “sharing” of information for targeted advertising, please email customerservice@aipureh2o.com.

INTERNATIONAL TRANSFERS

We are a United States company. If you are accessing the Services from outside the U.S., your Personal Information will be processed and stored in the United States, where privacy laws may differ from those in your home jurisdiction.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time. If we make changes, we will post the revised policy with a new effective date at the top.

CONTACT AIPUREH2O

If you have any questions about this Privacy Policy, please contact us via our website contact page or email us at customerservice@aipureh2o.com.